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Conditions of Use

Last updated: Apirl 23, 2023


Welcome to  (“Site”). The owner and operator of the Site is Routine Dental and Medical Supplies Ltd a limited liability company registered in Uganda  under license number 800020003011992– URSB, with its office located at Wandegeya,Along Nkiizi Road Kampala, in Uganda. (“we”“our” or “us”). These Terms of Use and all policies and additional terms (if applicable) posted on the Site set out the terms on which we offer you access to and use of our Site

By accessing, registering and/or continuing to use or access our Services, you are agreeing to be bound by these Terms of Use and the Legal Documents with immediate effect. These Terms of Use and the Legal Documents are subject to change by us at any time. Your continued use of the Site following any such change constitutes your agreement to these Terms of Use and Legal Documents as so modified.

References in these Terms of Use to “you” (or similar) are references to you as an individual or legal entity as the case may be.


The Site is an e-commerce Platform that allows individuals and enterprise entities to buy Dental  products. We reserve the right to introduce new Services and update or withdraw any of the Services, in our sole discretion, and we will not be liable to you for exercising this discretion.


You may read our Privacy Policy and Cookie Notice and at any time for more information about how Routine Dental collects, uses, stores, and protects your information when you use the Services. It is necessary to acquire an email address, residency address, and/or other contacts from you to render you the service. Our Privacy Policy and Cookie Notice  is hereby set forth herein.

We reserve the right to modify the Terms of Use, including the Privacy Policy and Cookie Notice, at any time, at our sole discretion. If we modify material terms to this Agreement, such modification will be effective after we send you a notice of the new agreement. Such notice will be at our sole discretion, and the manner of the notification may include, for example, via email, posted notice on the Site or Apps, or any other reasonable manners.

Any questions subject to your Data Privacy or Cybersecurity, please contact us through

Detailing please see our Privacy Policy and Cookie Notice.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


This is offer and acceptance exemplified at Miniinthebox. Once you have selected all articles that you wish to buy, they will be added to your basket. The next step will be to process the order and make the payment. To that end, you must follow the steps of the purchase process, indicating or verifying the information requested in each step. Furthermore, throughout the purchase process, before payment, you can modify the details of your order. You and Miniinthebox are both legally binding since the order come into force at the time of finalizing the purchase.


Also, if you are a registered user, a record of all the orders placed by you is available in the “My Orders” area. You may use, as a payment method, the following cards: Visa, Mastercard, American Express, Union Pay, Paypal, and online banking, etc.

To minimize the risk of non-authorised access, your credit card details will be encrypted. Once we receive your order, we request a pre-authorisation on your card to ensure that there are sufficient funds to complete the transaction. Please noted we Do Not save or retain any information regarding the financial transaction. Your card service provider or financial sponsor will retain such information.


We have made every effort to display, as accurately as possible, the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.


Unless otherwise provided, we will comply only with its minimum packing standards for the method of transportation selected. The cost of all special packing, loading, or bracing requested by you will be paid for by you.



Miniinthebox ships from different warehouses in different countries and we will entrust other logistics to carry the goods. For orders with more than one item, we may split your order into several packages according to stock capacity at our own discretion. We aim to deliver orders as quickly as possible. However, sometimes during busy sale periods, deliveries may take longer. If you have any questions regarding shipping and delivery, please contact us.


Goods can be returned in designated period. The exact return period and return policy differ from country to country. You should be aware that you should return your goods to the warehouse in China. Customers returning goods are responsible for freight charges, otherwise regulated by laws or regulations.

Wrong size items and quality problem items can be changed. For defective products, if a defect or damage is confirmed on the returned products, we will give you a complete refund including the charges you have accrued of delivery and return. The refund will be paid either to your Miniinthebox Credit Account or to the original method of payment.

The following items cannot be returned or exchanged: Please see the Return Policy of Non-Returnable Items.

For more details please refer to our Return Policy.


This Agreement shall be governed by and construed under the laws of the People’s Republic of Uganda without regard to conflict of law provisions.


For questions of pricing, orders, shipping, after-sales support, or any other questions, please log into My Orders and submit a Ticket about the order you need help with.

From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket.

Our Customer Service is readily to help you at our best efforts. If you have any problem or questions, please feel free to contact us via


We may, at our sole discretion and without prejudice to any of our rights and remedies and without any liability to you, we may limit, suspend or permanently withdraw your access of our Services, cancel any product(s) order and/or remove hosted content submitted by you for any reason including, without limitation, the following:

  1. if we believe that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Use;
  2. If you use our Platform or Services for any unlawful and fraudulent purposes or in connection with a criminal offence or abuse our policy and rules.

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