For all products excluding Made-To-Order items, orders may be cancelled for a full refund at any time until the order is shipped.

For Made-To-Order products:

• Orders cancelled within 24 hours of payment confirmation are eligible for a full refund.
• If you cancel your order before your product has been shipped, we will refund the entire amount paid for order within 24 hours to 7 working days, depending upon the payments methods and their processing time period.